Privacy Policy

Last updated: January 2025

Introduction

Protekt GPS (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GPS tracking services and visit our website.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

Name and contact details
Company information
Email address and phone number
Billing and payment information
Vehicle and fleet information

Tracking Data

Our GPS tracking services collect:

Vehicle location data
Speed and route information
Engine diagnostics
Driver behavior data
Vehicle usage statistics

Technical Information

When you visit our website, we automatically collect:

IP address
Browser type and version
Device information
Usage data and analytics

How We Use Your Information

We use the collected information to:

Provide and maintain our GPS tracking services
Process transactions and send billing information
Send administrative information and service updates
Respond to inquiries and provide customer support
Improve our services and develop new features
Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Secure data storage on Australian AWS servers
Encrypted data transmission
Access controls and authentication
Regular security audits and updates

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. GPS tracking data is typically retained for 12 months unless otherwise specified in your service agreement.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Export your data in a portable format

Third-Party Services

We may share information with:

Service providers who assist in our operations
Legal authorities when required by law
Business partners with your consent

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@protektgps.com Phone: 1300 952 530 Address: Protekt GPS, Level 10, 123 Collins Street, Melbourne, VIC 3000